Study

Digital development and public capacity

China’s digital development offers experience in infrastructure, production and service organisation. The PCP studies the capabilities behind these systems: networks, technical personnel, software, maintenance and institutional coordination. Learning concerns practical functions and the resources required to keep them useful.

The Pudong skyline seen from the Bund in Shanghai at night.Photo credits

How the mechanism works

Public digital capacity includes understanding procurement, retaining essential information and supporting people using a service. An evaluation must test the full task, including assistance and correction when something goes wrong. Staff competence and continuing maintenance deserve the same attention as the initial system.

Application within Swiss institutions

Swiss application concerns accessible public procedures, interoperable systems and the competence to manage suppliers. The PCP supports technical exchange with China on defined questions, with clear responsibility for information and the requirements of Swiss institutions.

The Party’s position

The PCP supports public digital capacity, accessible services and responsible handling of data. Technology should improve the service provided. Procurement must account for maintenance, interoperability and the ability to change supplier. People must have a usable route to assistance when a digital procedure fails.

Proposed measures

  • Preserve effective assistance alongside online procedures.
  • Assess interoperability and supplier dependence before procurement.
  • Fund continuing maintenance and staff competence.
  • Specify necessary data and its purpose.
  • Evaluate accessibility with actual users.
  • Examine appropriate technical research cooperation with China.

Assessment of results

  • Successful completion of public service tasks.
  • Availability and quality of assistance.
  • Maintenance and replacement costs.
  • Interoperability and control of essential data.

Sources and further reading

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